Shipping
Article 7 : The delivery

  1. a) Terms and time of deliveries

6.1 The Products ordered are, depending on the choice of the Buyer, delivered to any address all around the world. The address of the delivery is given by the Buyer. Delivery costs are clearly indicated in your shopping cart, and automatically calculated with each item you add. Within France and European Union you will not be required to pay customs or important duties. For shipments outside of the European Union, French VAT is not applicable. Import duties may be asked of you upon delivery, and will be payable directly to the shipment carrier.  

6.2 The orders are dispatched, depending on the choice of the Buyer, by the postal service Colissimo

6.3 Buyer will be able to track his order on the Internet. Bellelaideparis is committed to do its very best so that the order is carried out within a maximum of 30 days starting on the date of confirmation of the order, except in cases of force majeure given in article 10.

6.4 The products ordered by the Buyer will be delivered to the address given by the Buyer on the order form or they will be left at the Post office attached to the delivery address of the Buyer, in case of absence of the recipient of the Order. If so, the postman will leave a delivery notice in the mail box of the recipient so that he can pick up his parcel during office hours of the Post office, within 15 days.

6.5 The delivery address cannot be a PO Box. The information submitted by the Buyer is part of the sales contract. In case of error in the delivery information given by the Buyer, Bellelaideparis could not be held responsible for failure in delivery.

6.6 The shipping costs are based on the destination and weight of the parcel, according to the rates of the postal services in effect. If the forwarding is imputable to you (the delivery address you gave was not correct, or you did not get the parcel at the post office within the 15 days), there will be additional charges, upon acceptance of the Buyer. If the Buyer does not accept to pay these additional charges, the order will be cancelled and the Buyer will be refunded the amount of the order on his bank account, minus the delivery charges.

  1. b) Delivery issues

6.7 Delivery timelines are available on the website and may vary according to your order availability. Delivery timelines are processed on business days and correspond to the average order preparation and shipping schedule on the territory.
Delivery timelines start from the order confirmation date by the Seller.
The Seller commits to proceed at its best to deliver the order to the Buyer within the timetable stated above. However the timelines are communicated on an indicative basis and an eventual delay could not lead to any interest and damages, deduction or cancellation of the order by the Buyer.

However, if the ordered products haven’t been delivered within 7 days after the indicative date (look 6.3) of delivery, for any case than the force majeure, the sale can be revoked on written request of the Buyer or the Seller. The sums paid by the Buyer will be returned to him without delay, excluding any compensation or withholding.
The Customer is the only responsible person for the non-execution or the defective execution of the Contract due to a lack of indication during the Order process (wrong or incomplete address, wrong name…).

6.8 The Customer is required to check the wrapping state as well as the Articles upon delivery.
It is the Customer’s responsibility to express reservation and claims that he/she consider necessary, nay to refuse the parcel, when the parcel is manifestly damaged at the Delivery. The aforesaid reservations and claims shall be addressed to the carrier by registered letter with acknowledgement of receipt within 3 business days, except public holidays, that follow the Delivery date. Otherwise, the Customer has to send a copy of the letter to the Seller. The default of claim within the afore mentioned period cancels any lawsuit against the carrier in accordance with the provisions of article L. 133-3 of the commercial Code.
The Customer must make sure that the delivered Goods correspond to the Order. In case of non-compliance of the Goods in kind or in quality to the mentioned specifications in the Delivery slip, the Customer must inform the Seller by e-mail and send the Goods back to the given address and the return label is provided by the Seller

  1. c) Limitation of liability

6.9 The Products offered are in compliance with the French legislation force. Bellelaideparis is not to blame in case of non-compliance with the legislation of the country where the Products are delivered. It is up to the Buyer to check with the local authorities if he is authorized to import or to use the ordered Products.

6.10 Only guarantee made: The Products are in perfect condition during the handing-over to the carrier. No other express or tacit guarantee is issued.

Article 10 : Liability – Force Majeure

9.1 Bellelaideparis has only a mere best efforts obligation for every step to access and order on the Website (order process, delivery, customer service, etc.).

9.2 Bellelaideparis cannot be held liable for any harm inherent in using the Internet, such as a breach in service, outside intrusion or the presence of a computer virus, or for any event deemed to fall under force majeure, in accordance with the case-law, in particular a strike of the postal services, a stock out from the manufacturer, the destruction or the total loss of the stock, the discontinuation of the production of a model of which Bellelaideparis was not informed as well as any other exceptional event.

9.3 The Seller’s liability cannot be engaged in the event that the non-fulfilment of his obligations is attributable to the Customer, to the unforeseeable and insurmountable event of a third party to the contract or to a case of force majeure within the meaning of Article 1218 of the Civil Code, including, but not limited to, unpredictable events such as strikes, work stoppages, labour unrest, factory closures, floods, fires, lack of production or non-personal transportation, breach supply, wars, riots, insurrections and more generally any circumstance or event preventing Seller from properly performing its obligations.

9.4 Seller shall not be liable for any indirect or consequential damages or damages such as financial loss, loss of opportunity, loss of profit, loss of contract, loss of control, loss of customer, business interruption, loss or damage. commercial disturbance or image damage, which could result from the delivery of non-compliant or defective Products or the lack of delivery of the Products.

9.5 As the sale of Products and these General Conditions are in accordance with French law, the Seller shall not be held liable in the event of non-compliance with the legislation of another country when the Customer makes a Product order to from another country.

9.6 In all cases and in all cases of return, if the Seller’s liability should be retained, it may in no case exceed the purchase price of the goods paid by the Customer.

9.7 In accordance with the provisions of Article 2254 of the French Civil Code, any legal action by a Customer against the Seller is affected by the prescription at the end of a period of one (1) year following the date on which the Client concerned has known or is presumed to have known of the harmful event

 

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